Privacy Policy

1. Personal Data I Collect

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When you contact me by email

• Your name

• Email address

• Any information you include in your message

 

During therapy

• Contact details

• GP and emergency contact (if required for safety)

• Session notes

• Assessments and questionnaires

• Relevant personal history

• Appointment records

 

Website data

• Cookies

• Basic analytics (if enabled)

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2. Lawful Basis for Processing Your Data

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I process your personal data on the following lawful bases:

• Contract — to provide therapy

• Legitimate interest — to respond to enquiries

• Legal obligation — for record keeping

• Vital interests — if there is immediate risk of harm

• Consent — for optional analytics cookies

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3. How Your Data Is Stored

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All therapy notes and records are stored digitally, securely and in line with professional guidance:

• Encrypted and password-protected devices

• Secure digital storage systems

• Access restricted to me only

Clinical notes are kept for 7 years, as required for legal and professional reasons.

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4. Sharing Your Data

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I may share your data only when necessary:

• With your explicit consent

• If there is a risk of serious harm

• If required by law (e.g., court order)

• With relevant professionals (e.g., GP) for safety reasons

I never sell or share your data with third parties for marketing.

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5. Your Rights

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You have the right to:

• Access your personal data

• Request corrections

• Request deletion (in some circumstances)

• Withdraw consent for non-essential processing

• Restrict processing

• Make a complaint to the ICO

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6. Contact

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For any questions regarding this Privacy Policy or your data, please contact:

alice.boldison@outlook.com